Summary of Role: 

We are looking for individuals with a passion for retail, who are fast learners and thrive in a busy environment. Experience in commercial retail or sales is required, as well as an outgoing personality, matched with a keen eye for detail and a passion for selling. This is a fixed term position with contracts starting in April and ending in September.

Contract Type: 

Fixed Term : 9th April – 28th September

Working hours :  9.30am – 5pm, 35 hours over 7 days – Days to be agreed (shared role)

Salary: Based on experience (+ sales bonus)

ABOUT JUPITER ARTLAND

Jupiter Artland is a world-class arts venue on the outskirts of Edinburgh. The 120-acre estate is filled with sculptures, installations and exhibitions, by artists such as Tracey Emin and Anthony Gormley. If you love art and sculpture, if you love providing exceptional customer service and if you want to be part of a fast-paced environment and dynamic team – then Jupiter Artland is the place for you.

Key Responsibilities, Tasks, Duties:

• Ensure that all members of the public are offered a warm welcome and exceptional customer service
• Assist visitors with general enquiries, respond to emails and answer telephone calls
• Provide professional and efficient service to all visitors and act as the first point of contact for customers
• Process shop sales, handle payments and cash sales
• Upsell and cross-sell various products to ensure sales targets are met e.g. memberships, events and classes
• Ensure the shop is always presentable, clean and well merchandised
• Ensure stock is replenished and accurately priced
• Assist with online sales, fulfill orders and help update/manage the online shop

General:

• Exceptional customer service skills with proven retail or sales experience.
• Excellent communication skills, both written and verbal
• Super organisational skills with good attention to detail 
• Trustworthy and reliable
• Confident and able to deal with people at all levels 
• Professional appearance and friendly manner
• Basic knowledge of using Outlook, Word and Excel 
• A driver’s license is preferred due to our remote location
• Comfortable working to targets

Deadline:                  14^th February 2025

Apply:                        Send a CV and cover letter to [email protected]

Place of Work:

Jupiter Artland, Bonnington House Steadings, EH27 8BY