Jupiter Artland are looking for an individual who will enjoy working in an arts venue that is both busy and dynamic. Possibility to live onsite.

Previous experience in the Food and Beverage industry is essential. The candidate will hold overall responsibility for managing all aspects of the Restaurant & Silverstreak takeaway caravan, ensuring the smooth running of both areas whilst open to the public whilst delivering excellent service.

Job brief

We are looking for an Assistant Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. 

Assistant Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

The Assistant restaurant manager will also be in charge of events such as weddings, opening events, evening dinner and corporate events.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. 

Responsibilities

• Assist the general manager in overseeing all aspects of the restaurant, including but not limited to, employee scheduling, inventory management, and financial reporting.
• Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.
• Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures.
• Supervise and support the restaurant staff, including servers, barista, and kitchen staff, by providing ongoing training, guidance, and performance evaluations.
• Assist with hiring, onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.
• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
• Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory.
• Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.
• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant’s performance.

Requirements & skills

• Strong leadership and management abilities, with the capacity to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written, to effectively interact with staff, customers, and vendors.
• Exceptional customer service skills, with the ability to handle customer complaints and resolve issues in a professional and timely manner.
• Solid problem-solving skills, with the ability to think quickly and make sound decisions under pressure.
• Proficient in using restaurant management software, POS systems, and other relevant computer applications.
• Strong organizational skills, with the ability to multitask, prioritize tasks, and meet deadlines.
• Attention to detail to ensure accuracy in financial reporting, inventory management, and food quality control.
• Ability to work flexible hours, including weekends and holidays, and adapt to changing schedules and demands.
• Knowledge of food safety regulations and best practices in the restaurant industry.
• Ability to work effectively in a fast-paced, high-pressure environment while maintaining a positive attitude.
• High school diploma or equivalent; a degree or certification in hospitality management or a related field is a plus.
• Proven experience in a supervisory or management role within the restaurant industry.
• Familiarity with local health and safety regulations and compliance requirements.
• Knowledge of labor laws and regulations related to employee management and scheduling.
• Proficient in using Microsoft Office Suite, particularly Word, Excel, and Outlook.

Hours : 5 days out 7 days mainly days with few evenings in the month.

Salary : Depending on experience

To apply either complete the form below or send a CV and covering letter to pauline@jupiterartland.org .

For further information please contact pauline@jupiterartland.org or give us a ring on 01506889900. Applicants must be received by Tuesday 29th April 2025 at 1pm.